Build a solid foundation in business analysis and enterprise architecture.
Skills you will gain
- Business Analysis Fundamentals: Master core business analysis concepts to drive effective solutions.
- Role Clarity: Distinguish between the roles of business analyst and project manager for streamlined communication.
- Stakeholder Engagement: Identify key stakeholders and use the right techniques to elicit and clarify their requirements.
- Requirements Management: Understand how to manage and document requirements throughout the project lifecycle.
- Process Optimization: Apply business analysis techniques to control business processes and drive valuable automation projects.
Course Description
This course provides a sound foundation in business analysis concepts and lays the groundwork for advanced studies. You'll learn the techniques to define value including the project management skills needed to plan, manage, and communicate; requirements management approaches needed to elicit, analyze, solicit, and verify requirements; and enterprise architecture techniques to promote knowledge retention, reduction of complexity, and reuse. Learn to control your current business processes and derive business requirements for process and automation projects that add value to your organization. The course includes group and individual exercises, a threaded case study, and tactics for on-the-job (OTJ) implementation.
- Flexible Attend in person or via Zoom at scheduled times.
| Date | Start Time | End Time | Meeting Type | Location |
|---|---|---|---|---|
| Wed, 04-15-2026 | 6:00pm | 9:00pm | Flexible | SANTA CLARA / REMOTE |
| Wed, 04-22-2026 | 6:00pm | 9:00pm | Flexible | SANTA CLARA / REMOTE |
| Wed, 04-29-2026 | 6:00pm | 9:00pm | Flexible | SANTA CLARA / REMOTE |
| Wed, 05-13-2026 | 6:00pm | 9:00pm | Flexible | SANTA CLARA / REMOTE |
| Wed, 05-20-2026 | 6:00pm | 9:00pm | Flexible | SANTA CLARA / REMOTE |
| Wed, 05-27-2026 | 6:00pm | 9:00pm | Flexible | SANTA CLARA / REMOTE |
| Wed, 06-03-2026 | 6:00pm | 9:00pm | Flexible | SANTA CLARA / REMOTE |
| Wed, 06-10-2026 | 6:00pm | 9:00pm | Flexible | SANTA CLARA / REMOTE |
| Wed, 06-17-2026 | 6:00pm | 9:00pm | Flexible | SANTA CLARA / REMOTE |
| Wed, 06-24-2026 | 6:00pm | 9:00pm | Flexible | SANTA CLARA / REMOTE |
This class meets simultaneously in a classroom and remotely via Zoom. Students are expected to attend and participate in the course, either in-person or remotely, during the days and times that are specified on the course schedule. Students attending remotely are also strongly encouraged to have their cameras on to get the most out of the remote learning experience. Students attending the class in-person are expected to bring a laptop to each class meeting.
No meeting on May 6, 2026. To see all meeting dates, click "Full Schedule" below.
You will be granted access in Canvas to your course site and course materials approximately 24 hours prior to the published start date of the course.
Students attending the class in-person are expected to bring a laptop / tablet to each class meeting.
Required Tools & Materials:
Business Analysis for Practitioners: A Practice Guide, 2nd ed, PMI, PMI Practice Guide, 2023, ISBN: 978-1628258080. Note: If you are PMI member, you get this for free. Otherwise you may either buy this from PMI.org, amazon.com or other places. Use this guide to embrace a business analysis mindset for successful investigation and discovery-and as a tool to achieve outcomes.
Organizational Behavior Simulation: Judgment in a Crisis, Roberto, Michael A., Harvard Business Publishing Education, 2014, Product Number:
7077-HTM-ENG. Note: You need to buy this to play the simulation. You also may need to create a Harvard Business Publishing student account, and they charge about $16.25 per student.
This course applies to these programs: