Learn to optimize inventory, quality, and planning across the supply chain with tools for forecasting and linear programming.
Formerly SCMT.X406 - Supply Chain Operations Management.
Operations management involves designing, managing, and improving the set of activities that create products and services and deliver them to customers. The activities, along with the people, technology, knowledge, and procedures that dictate how work is organized, collectively form the operating system.
This course covers operations from a supply chain network perspective, helping students understand key processes and process thinking that manage the flow of products, services, and information.
In Supply Chain Operations Management, you will learn how supply chain partners and functional groups interact with each other as a supply chain network. We'll cover inventory models, optimization using MS Excel's linear programming add-in, forecasting, aggregate planning, and quality tools. You will also learn the planning activities required to manage operations across the supply chain from the supplier to the customer and end user.
| Date | Start Time | End Time | Meeting Type | Location |
|---|---|---|---|---|
| Sat, 05-30-2026 | 8:30am | 3:30pm | Flexible | SANTA CLARA / REMOTE |
| Sat, 06-06-2026 | 8:30am | 3:30pm | Flexible | SANTA CLARA / REMOTE |
| Sat, 06-13-2026 | 8:30am | 3:30pm | Flexible | SANTA CLARA / REMOTE |
| Sat, 06-20-2026 | 8:30am | 3:30pm | Flexible | SANTA CLARA / REMOTE |
| Sat, 06-27-2026 | 8:30am | 3:30pm | Flexible | SANTA CLARA / REMOTE |
This class meets simultaneously in a classroom and remotely via Zoom. Students are expected to attend and participate in the course, either in-person or remotely, during the days and times that are specified on the course schedule. Students attending remotely are also strongly encouraged to have their cameras on to get the most out of the remote learning experience. Students attending the class in-person are expected to bring a laptop to each class meeting.
Students attending the class in-person are expected to bring a laptop / tablet to each class meeting.
To see all meeting dates, click "Full Schedule" below.
You will be granted access in Canvas to your course site and course materials approximately 24 hours prior to the published start date of the course.
Required Textbook: Matching Supply with Demand, An Introduction to Operations Management, 4th edition, 2018 by Gerard Cachon and Christian Terwiesch, McGraw Hill, ISBN13: 978-1-260-31706-0. New and used copies are readily available through Amazon, both printed and e-book versions. Both the 2nd and 3rd editions will work for this class.
Recommended Textbook: Operations and Supply Chain Management, 15th Edition, 2018, by F. Robert Jacobs and Richard B. Chase, McGraw Hill, ISBN: 978-1-259-66610-0. Keeping the cost of the textbook in mind, editions 13 or 14 will have relevant information. Students may also be able to find it via online resources such as Amazon, AbeBooks, etc.
